There was a message on my desk when I got in to the office the other day.  It said that our rep from the direct mailing house had called earlier because he had some questions about the fulfillmentmailing.  I hadn’t been the person who originally worked with them, so I wasn’t sure what our plan was.  I decided that I would take the message to one of the other employees, and see if they could make the call.  After a couple of minutes, we had the mailing house on the line, and everything was getting straightened out.  I was glad that it wasn’t a huge dilemma.

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